Contact Form

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Personal Data Clarification Text for Members and Visitors

Dear Customers, Potential Customers and Website Visitors, as {TITLE TO BE INSERTED HERE} ("” or "Company”), we attach great importance to the protection of your personal data. Within this scope, we would like to inform you as the "data controller” pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK”) about your personal data and processing procedures.


WHAT PERSONAL DATA OF YOURS IS PROCESSED
Your identity information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, e-mail address, telephone number)

Details regarding your use of the Site (Your behaviors on the Site, transactions, preferences, visited products etc.)

Your User Name and Password specially allocated to you

Your company information (Company name, telephone, address)

With the conclusion of the …… Agreement;

Your identity information (Full Name, Date of Birth, Turkish ID Number)

Your contact information (Address, e-mail address, telephone number)

If you request an invoice and share it with us (Turkish ID Number, Tax Identification Number)

In case of payment by credit card, processing for sending to the Payment Institution
If Wire Transfer is selected as the Payment Method, Bank IBAN and bank information you use,

If You Are a User;
Your User Name and Password specially allocated to you

Your company information (Company name, telephone, address)

Records of the services provided by our company (Request and Complaint Management)

Records generated by the form related to your complaints

If you are a user, your information related to customers formed solely by storage and system usage without specifying processing purposes and means as part of the electronic commerce system we provide,

If You Give Permission for Electronic Commercial Communication;

Your identity information (full name,)

Your contact information (address, e-mail address, telephone number)

Details regarding your use of the Site (your behaviors, transactions, preferences, visited products etc. on the Site)

Your marketing-related information (Date of birth, Site usage, shopping habits, demographic member/user/customer data such as address and habits, shopping habits-preferences related to all kinds of products and services, likes and related comments, utilized campaigns, surveys, contents thereof, invoice content, payment methods (cash, credit card etc.) and payment details (installment amounts etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, identification information (cookies, web browser signals-information, IP, beacon, wired-wireless network connection information etc.),

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in accordance with the legislation related to the protection of personal data;

General Purposes:

Your identity and contact information for resolving your problems and complaints and contacting you if necessary when you contact us,
Your identity, contact, invoice, and shopping information to fulfill our obligations arising from legislation, with authorized public institutions and organizations, mainly for information security and other legal liabilities,
Your identity, contact, invoice, and shopping information for using all kinds of lawsuits, responses, and objections rights against official institutions and organizations such as courts, enforcement offices, arbitration boards in disputes arising from the contract,
Your identity and contact information to distinguish the records created about you in our system from those related to other customers and to enable you to benefit from post-sale operational processes without presenting an invoice/receipt,
Your identity and invoice information for issuing an invoice if you request,
Your credit card information (credit card information is transferred to the payment institution without being recorded) for receiving the payment if you wish to pay by credit card,

Your identity, shopping, and invoice information to fulfill our retention obligations arising from legislation

If You Are a User,

Within the scope of User Complaint and Request Form to provide product improvement and immediate response to your requests,

To follow up regular payments and make adjustments with your account information and to manage your Electronic Commerce environment given to you,

To ensure the operation of your electronic commerce website based on sales you made if you are a user,

To manage your requests within the scope of provided services and to ensure the best service principle and best electronic trading for Users,

To manage the electronic commerce website with business partners to whom we transfer your data on the website or upon your request,

If You Give Permission for Electronic Commercial Communication

To create/carry out general or personalized campaigns, advantages, promotions, advertisements, information, marketing activities directed to you and to conduct any commercial communication activities towards you, processing your identity, contact, shopping, and marketing data.

METHOD AND LEGAL REASON FOR COLLECTION OF YOUR PERSONAL DATA

Your personal data is processed by {TITLE TO BE INSERTED HERE} within the scope of your transactions on the Site, requests and complaints, and your purchases, all types of shopping, collection, delivery, transaction, survey participation on the Site, obtained by automatic methods or electronic systems within the framework of your Electronic Commercial Communication Permission taken.

{TITLE TO BE INSERTED HERE} collects your personal data based on the legal reasons of "necessity of data processing for the establishment and fulfillment of contract”, "fulfillment of legal obligation”, and "necessity of processing data for the legitimate interests of the data controller" regarding the processes on the Site; "fulfillment of legal obligation” regarding our retention obligations arising from legislation; in case you are a user, "necessity of data processing for the establishment and fulfillment of contract”, and for follow-up of your requests and complaints the reason of "necessity of processing data for exercising the right”; if you give Electronic Commercial Communication Permission, and for offering you new services through Data Partners, based on the legal reason of explicit consent.

Presence of explicit consent; being expressly provided in other regulations applicable to our company,

Necessity of processing personal data of the parties to the contract directly related to the establishment or fulfillment of a contract, for providing requested products and services and fulfillment of contracts concluded,

Being mandatory for fulfilling a legal obligation,

Being made public by the data subject himself/herself,

Being mandatory for the establishment, use or protection of a right,

Processing data for the legitimate interests of the data controller without damaging the fundamental rights and freedoms of the data subject.

Explicit consent presence; for non-health related personal data may be processed without explicit consent in cases provided by law,

For health-related personal data, only for public health protection, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, by persons under confidentiality obligation or authorized institutions without requiring explicit consent of the data subject.

TRANSFER OF YOUR PERSONAL DATA

As {TITLE TO BE INSERTED HERE}, we transfer your personal data;

To domestic and international business partners and service providers (call centers, personal data collection via devices, marketing consultancy, database, electronic communication service providers, consultancy, and similar service providers) for receiving information technology, marketing activities, or consultancy services, or product and service support in data collection processes, or in cases where servers of our domestic business partners are hosted abroad,

To our dealers and business partners to resolve your purchases and other product requests made via the Site,

With your consent given to business partners offering services on the Site and those we want to offer services,

To authorized public institutions and organizations and judicial authorities for information, document provision and fulfilling related obligations and for exercising legal rights such as lawsuits and responses,

If you pay by credit card, your credit card information is transferred without being recorded by us to the relevant bank, electronic payment institution or third parties providing services.

YOUR RIGHTS

According to Article 11 of the Law; via the methods stated in the "Contact” section of this Policy

To learn whether your Personal Data has been processed,

To request information if your Personal Data has been processed,

To learn the purpose of processing Personal Data and whether they are used accordingly,

To know the third parties in the country or abroad to whom Personal Data has been transferred,

To request correction in case your Personal Data has been processed incompletely or inaccurately,

To request deletion or destruction of your Personal Data within the framework of conditions stipulated in the KVKK legislation,

To request notification of the third parties to whom the Personal Data has been transferred,

To object to the emergence of a result against you by solely automatic systems by analyzing processed data,

In case you suffer damage due to unlawful processing of Personal Data, to request compensation for this damage.

CONTACT

You can submit your applications to {COMPANY NAME} as Data Controller at the e-mail address allocated for the relevant application procedure ………………. from the e-mail registered in the System, or in writing to the address specified below of ……….. (We would like to remind you that if the relevant request must be made according to a specific procedure under the laws, this procedure must be followed.)

Address:

Phone:

ideasoft e-ticaret paketleri ile hazırlandı.