PRIVACY AND SECURITY POLICY

 

All services provided in our store and registered at the address Uğur Mumcu Mahallesi, 2364. Sk. No: 25/F, 34265 Sultangazi / ISTANBUL belong to FIRAT OFFICE FURNITURE IMPORT EXPORT INDUSTRY AND TRADE LIMITED COMPANY and are operated by our company.

Our company may collect personal data for various purposes. Below, it is specified how and in what way the collected personal data is gathered and how it is protected.

By becoming a member or by filling out various forms and surveys on our store, members' personal information (such as name-surname, company information, phone, address, or email addresses) is collected by our store due to the nature of the business.

Our company may periodically send campaigns, information about new products, promotional offers to its customers and members. Our members can choose whether to receive such information when they become members; afterward, they can change this preference in the account information section after logging in or unsubscribe through the link provided in the notification message they receive.

In the verification process conducted via our store or email, the personal information electronically sent to our store by members will not be disclosed to third parties beyond the purposes and scope determined in the "User Agreement" made with our members.

To identify system-related issues and swiftly resolve any problems or disputes regarding services provided, Our Company records and uses members' IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our company may also use the requested information, either itself or through its collaborators, for direct marketing purposes beyond the objectives and scope specified in the Membership Agreement. Personal data may also be used to contact users when necessary. Information requested by our company, provided by users, or related to transactions conducted through our store; Our company and its partners may use such information for various statistical evaluations, database creation, and market research without revealing the identities of our members beyond the purposes and scope determined in the "Membership Agreement."

Our company undertakes to keep confidential information strictly private, treat it as a confidentiality obligation, and take all necessary measures and care to ensure the confidentiality and prevention of unauthorized use, disclosure to third parties, or public disclosure of any or all parts of confidential information.

 

CREDIT CARD SECURITY

 

Our company prioritizes the security of credit card holders shopping through our online stores. Your credit card information is not stored in our system in any way.

 

When you enter the transaction process, there are two things to pay attention to in order to understand that you are on a secure site. One is the key or lock icon at the bottom line of your browser. This indicates you are on a secure internet page, and all your information is encrypted and protected. This information is used only in accordance with the sales process and your given instructions. The credit card information used during shopping is encrypted by the 128-bit SSL (Secure Sockets Layer) protocol, independent from our online stores, and sent to the respective bank for verification. Upon confirmation of the card's validity, the shopping transaction proceeds. Since no card information can be viewed or recorded by us, unauthorized third parties cannot access this information under any circumstances.

The reliability of the payment/invoice/delivery address information for mail-order credit card payments is monitored by our company against Credit Card Fraud. Therefore, for customers placing their first order through our online stores, confirmation of financial and address/phone information accuracy is required before processing the supply and delivery of orders. If necessary, contact is made with the credit card holder or the relevant bank to verify these details.

Only you can access and modify all the information you provide when registering as a member. If you keep your login credentials secure, no one else can access or change your information. For this purpose, the membership process is conducted within a 128-bit SSL secure area. This system is an internationally recognized encryption standard that cannot be broken.

Internet shopping sites that offer a hotline or customer service and clearly state open address and phone information are increasingly preferred today. This allows you to get detailed information about any questions you may have and be better informed about the reliability of the online shopping company.

 

Note: We recommend paying attention to the inclusion of the company's full address and phone number on internet shopping sites. Before making a purchase, note down all phone and address details of the store. If you have doubts, verify by calling the store before shopping. All our online shopping sites belonging to our company contain full company information and location.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Your identity and credit card information sent to us via mail-order method will be kept confidential by our company. This information will be retained for 60 days to address possible disputes related to credit card withdrawals with the bank and then destroyed. If any amount other than the amount approved on the mail-order form you send us is charged to your card for the products you ordered, naturally you can dispute it with the bank, and it does not pose a risk since you can prevent payment of that amount. 

THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within the website. Our company assumes no responsibility regarding the privacy practices and content of the sites accessed via these links.Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy principles in this agreement apply only to our store and do not cover third-party websites.

EXCEPTIONAL CASES

Under the limited circumstances outlined below, our company may disclose user information to third parties beyond the provisions of this "Privacy Policy". These cases are limited and include;

1. Complying with requirements imposed by laws, decrees, regulations, or other mandatory legal rules issued by authorized legal authorities;

2. Fulfilling and enforcing the obligations of the "Membership Agreement" and other agreements made with users;

3. Requests for information relating to users for the purpose of an investigation or inquiry conducted duly by authorized administrative or judicial authorities;

4. Cases where disclosure is necessary to protect users' rights or security. 

E-MAIL SECURITY

Do not write your credit card number or passwords in any emails you send to our Store's Customer Service regarding any order. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted via emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent from a website to the user's browser to be stored in main memory. The technical communication file saves information about status and preferences about the site and facilitates the use of the Internet.

The technical communication file helps to obtain statistical data about how many people visit the site, for what purpose, how many times, and how long they stay. It supports the dynamic generation of ads and content tailored to users via specially designed user pages. The technical communication file is not designed to collect data from your email or any other personal information. Most browsers are designed to accept cookies by default, but users can change settings to block cookies or to be alerted when a cookie is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending it electronically to users. When changed, the Privacy Policy comes into effect on the date it is published.

For any questions or suggestions regarding our privacy policy, you can send an email to info@akburo.com. You can also reach us through the contact information below.

Company Name: FIRAT OFFICE FURNITURE IMPORT EXPORT INDUSTRY AND TRADE LIMITED COMPANY

Address: Uğur Mumcu Mahallesi, 2364. Sk. No: 25/F, 34265 Sultangazi / ISTANBUL

Email: info@akburo.com

Tel: 0212 615 72 56

Fax: 0212 615 72 56